California Privacy Rights

Your Rights Under the CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information. This page explains those rights and how to exercise them.

1. Right to Know

You have the right to know:

• What categories of personal information we collect
• The sources from which we collect personal information
• Our business purpose for collecting personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

2. Categories of Personal Information We Collect

3. How We Use Your Information

We use personal information for the following business purposes:

• Providing and improving our Service
• Processing transactions
• Communicating with you about your account
• Security and fraud prevention
• Legal compliance

4. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. We may retain information:

• To complete a transaction you requested
• For security purposes
• To comply with legal obligations
• For internal uses reasonably aligned with your expectations

5. Right to Opt-Out of Sale

We do not sell your personal information.

Under the CCPA, "sale" means sharing personal information with third parties for monetary or other valuable consideration. We do not engage in such activities.

However, we provide a "Do Not Sell My Personal Information" mechanism to comply with CCPA requirements. You can exercise this right in your account settings.

6. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not:

• Deny you goods or services
• Charge you different prices or rates
• Provide a different level or quality of service
• Suggest you may receive different treatment

7. Authorized Agents

You may designate an authorized agent to make a request on your behalf. The agent must provide proof of authorization. We may verify your identity directly before fulfilling the request.

8. How to Exercise Your Rights

8.1 Online

Visit your account settings to:

• Download your data (Right to Know)
• Delete your account (Right to Delete)
• Opt out of data sale (even though we don't sell)

8.2 By Email

Send your request to: privacy@rfpmatrix.com

Please include:

• Your name and email address
• A description of the right you wish to exercise
• Proof of California residency

8.3 Verification

We will verify your identity before fulfilling your request. We may ask you to:

• Confirm your email address
• Log into your account
• Provide additional identifying information

9. Response Timing

We will respond to your request within 45 days. If we need more time (up to an additional 45 days), we will notify you of the reason and extension period.

10. Information for California Residents Under 16

We do not knowingly collect personal information from individuals under 16. If you are under 16, please do not use our Service. If we learn we have collected information from someone under 16, we will delete it.

11. Financial Incentives

We do not offer financial incentives for the collection of personal information.

12. Contact for Questions

For questions about your California privacy rights:

• Email: privacy@rfpmatrix.com

13. Updates

We will update this notice as required by law and when our practices change. Check this page periodically for updates.